Wednesday 26 January 2011

Your call is important to us

Deep reflections on online bookings websites (ok, this one), bookings lines (10 minutes of 'Your call is important to us.' followed by, 'We can't do bookings online because the web traffic is too high'), and on the difficulties of trying to book accommodation for disabled people, in competition with everyone else:
Vapour! All is vapour, grasping for the wind!

1 comment:

Dave K said...

Of the struggling with booking lines there is no end.